Customer perspectives

Explore comments from prospective users across industries. Deployment case studies covering challenges, reasons for choosing the product and outcomes will be published once permission has been obtained.

0 JPY
Additional usage charges (fixed regardless of volume)
1–2business days
Delivery after dispatch within Japan; overseas timing requires confirmation
1000 TOPS
Maximum AI performance of this appliance (NVIDIA Blackwell)

Perspectives by industry

Representative feedback from sales discussions and events

These are not measured post-deployment results. They summarize comments and expectations shared by prospective customers at an external event in June 2026 and in sales discussions, with company identities withheld.

Healthcare

“We want to use AI with clinical records and internal documents, but cannot send patient information to the cloud. Being able to run it on our premises is reassuring.”

Manufacturing

“We value being able to search and summarize drawings, specifications and technical documents without sending them outside the company.”

Local government and public sector

“We want AI search for internal materials and policies, but cloud use is restricted.”

IT departments

“We are interested in connecting our existing file server and using internal data directly with AI.”

Across industries
  • “We were surprised by how compact the appliance is”
  • “It can handle data we cannot put in the cloud—that is appealing.”
  • “We can use it without worrying about token charges—that gives us peace of mind.”Some customers told us that learning how even a single PDF consumes tokens made them more cautious about using RAG.
  • “We want to use the data already on our existing servers.”

Interest in Sovereign GaiXer is particularly strong where confidentiality matters most.